Maxi Clean LLC’s Privacy Policy
Last Updated: October, 2025
This Privacy Policy explains how Maxi Clean LLC collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at www.maxicleanco.com.
Collection of Personal Information
Information collected directly from you: We may collect personal information directly from you, for example through our website contact/booking form, during an online or in-person registration, while making an appointment, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include your first and last name, address, email address, and phone number. After you submit a form, our team will contact you by email or text to confirm service details and payment arrangements.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including your IP address, browser and operating system information, geographic location, referring website address, and other details about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features (such as keeping track of items you put in your shopping cart). You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons and pixels to automatically collect information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.
Use of Personal Information
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message, subject to your consent. We use information collected automatically from your device to provide and optimize our website, and to assist with our advertising and marketing efforts. We may also use information collected from you and from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete checkout. We use information collected from our advertising partners to market our products and services to you. We also use your contact details to reach out by email or text to confirm service details and payment arrangements after you submit our website form.
Disclosure of Personal Information
We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may share your information with such third parties for these limited purposes.
- We use Google.com to help us understand how visitors interact with our website. Google.com uses and processes your information in accordance with its privacy policy available at https://policies.google.com/technologies/partner-sites.
- Website form submissions are delivered securely to our internal email inbox for follow-up; we are not using an external booking platform.
- We use Stripe as our payment processor (when applicable). Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy.
- We use Google as our advertising partner. We may authorize our advertising partner to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partner, provided that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For more information about how to opt out of targeted advertising from our advertising partner, visit https://support.google.com/analytics/answer/181881.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Messaging and Data Privacy
Maxi Clean LLC values your privacy and is committed to protecting your personal information. This section explains how we handle data related to SMS messaging, online communication, and customer contact information.
Information We Collect for Messaging
When you provide your phone number to Maxi Clean LLC—whether through our website, booking form, or direct communication—you consent to receive conversational SMS messages from us. These may include:
- Booking confirmations and reminders
- Service updates and notifications
- Rescheduling or follow-up messages
- Occasional customer support communications
We do not send promotional or marketing text messages without your explicit consent.
How We Use Messaging Information
Your phone number and related data are used solely for operational purposes, such as managing cleaning appointments, providing customer service, or addressing account-related matters. We do not sell, rent, or share your phone number or personal data with any third parties for marketing or advertising purposes under any circumstances.
Data Sharing
Data sharing with trusted third-party service providers (such as communication tools or payment processors) is strictly limited to supporting Maxi Clean LLC’s operations. These providers are required to keep your information secure and are prohibited from using it for marketing.
We do not transfer or sell your data to external organizations.
Opting Out of Messaging
You may opt out of SMS communication at any time by replying STOP to any text message you receive from Maxi Clean LLC. For help or assistance, reply HELP, email maxicleanteam@gmail.com, or call (408) 495-4840.
Once you opt out, you will no longer receive text messages unless you re-enroll in our messaging program.
Message Frequency and Data Rates
Message frequency may vary based on your level of engagement with our services, typically 1–2 messages per month. Standard message and data rates may apply according to your mobile carrier.
Data Security
We implement strict access controls, encryption protocols, and regular data audits to ensure that your information remains secure. Only authorized personnel have access to personal data, and such access is limited to business operations necessary to serve you.
Your Rights
You have the right to:
- Request details about the data we collect or store about you
- Request correction or deletion of your information
- Withdraw consent for SMS or email communications at any time
To exercise these rights, contact us at maxicleanteam@gmail.com.
Policy Updates
Maxi Clean LLC may update this Messaging and Data Privacy section periodically to reflect new regulations or improvements to our data protection practices. Any updates will be posted on this page with a revised “Last Updated” date.
Last Updated: October, 2025
Your Privacy Rights
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at maxicleanteam@gmail.com.
Changes To This Privacy Policy
We may update this Privacy Policy at any time. Please review it frequently.
Contact Information
If you have any questions about this policy or our privacy practices, please contact us at maxicleanteam@gmail.com.